Document technical standards and best practices. Take ownership of support requests and work closely with colleagues within and across teams to ensure Service Level Agreements are met.Identify and implement automation processes that provide value and reduce alert fatigue.Foster an environment that strives for continuous improvement in service delivery. Drive the implementation and adoption of key performance metrics at the user experience level.Investigate issues to determine cause, achieve understanding, and provide innovative solutions. Recognize obstacles as interesting challenges to overcome. Act as a subject matter expert within the county for these tools. Configure, calibrate, and maintain multiple monitoring tools such as Splunk, AppDynamics, and Azure Monitor.Provide telemetry data expertise for current and upcoming projects. Support technology specialists across the organization to create effective monitoring solutions among integrated, complex, enterprise applications.Be able to adapt communication style to audiences with varying levels of technical knowledge and vocabularies.
Translate business partner requirements into technical action steps.Click here to view the job classification specification.Īt this time, employees may be eligible to receive an additional cash merit of up to $2,325.83 that can be earned annually based on performance. This position is internally classified as an IT Administrator, Senior. This is a full-time, benefit-earning position. New employees who are hired into remote or hybrid positions between Januto December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment. While this position is designated as remote, based on current requirements hires must reside in Minnesota or Wisconsin. Work hours are Monday through Friday between 7 a.m. Supervisors will provide as much advance notice as practicable. Remote workers may be required to come on-site an average of 0 to 12 days a year for work meetings, trainings, or for any other reasons that their supervisor may deem necessary (may include additional days for onboarding and new employee training). that is not based solely on possession of a student visa or a visa sponsored by an employer. This position will be responsible for performance monitoring technologies that positively influence application functionality and services critical to business operations.Ĭandidates must have a right to work in the U.S. Hennepin County's Information Technology (IT) department is seeking a Senior IT Administrator to join the Monitoring/Operations Intelligence team.
0 kommentar(er)
